Privacy Policy

Nook is committed to protecting the privacy of our users. We collect only the information necessary to provide our services effectively. This policy outlines how we collect, use, and safeguard your information.

Information We Collect

Nook collects the following information

Contact Information, such as name, email address, and phone number. This information is used to manage your account and provide support.
Property and Tenant Data: Information related to properties, tenants, and lease agreements. This data is essential for managing your rental properties and ensuring a seamless experience on the platform.
Payment information: If you use our payment services, we may collect credit card details or bank information. This information is used solely for processing transactions.
Usage information: We collect data on how you interact with the platform, such as pages visited, features used, and interactions with other users. This helps us improve Nook and tailor the experience to your needs.

How We Use Your Information

Nook uses the collected information for the following purposes:

To Provide Services: Your information is essential for managing your properties, processing payments, and maintaining your account.
To Improve Our Platform: We analyze usage data to identify trends and enhance the functionality and user experience of Nook.
To Communicate with You: We may send you updates, notifications, and support messages related to your account or the services you use.
To Comply with Legal Obligations: We may retain and use your data as necessary to comply with legal requirements, including tax and regulatory obligations.

Disclosure of Your Information

Nook does not sell or share your personal information with third parties without your consent. We may share your information if required by law or to protect our rights or the rights of others. For example, if necessary, we may disclose your information to law enforcement agencies.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your data by logging into your Nook account or contacting us directly.

Security

Nook takes the security of your personal information seriously. We implement robust security measures, including encrypted data storage, secure access controls, and regular security audits, to protect your information from unauthorized access, use, or disclosure.

Changes to This Policy

Nook may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting a prominent notice on our platform.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@nook.africa.

Effective Date

This Privacy Policy is effective as of August 26, 2024.